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Relationship Manager - Japanese or Mandarin or Korean speaking

My client is a global SaaS organisation who provide a cutting edge SaaS platform for business intelligence and research.

They are continuing to build the Sydney office and are now looking to recruit a Relationship Manager to look after existing accounts

The Role:

This role wil work closely with the Account Management team on a group of assigned accounts. they will help the Account Manaegr penetrate existing account so they can grow the footprint and revenue of the account.

Role Purpose & Responsibilities:

  • Growing existing accounts
  • Being proactive at identifying potential new revenue streams in existing accounts
  • Being an expert in the application of our products
  • Be a trusted advisor to the customer and build long lasting relationships
  • Perform consistently and successfully across KPI's and operational metrics
  • There are no financial targets in thsi role

Role Requirements:

  • Previous experience successfully performing in an customer success, account management, lead development role an advantage
  • Previous experience with Technology or SaaS operations
  • Fluent in English and 1 of Mandarin, Japanese or Korean.
  • Proven success at growing accounts through proactive, structured account management and quality service
  • Highly personable, strong relationship builder with a proactive customer focus
  • Excellent analytical skills, process orientated and strong attention to detail
  • Can-do attitude and results driven
  • Excellent written and verbal communication skills and presentation skills

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Carter Murray is part of The Specialist Recruitment Group PTY LTD, which is acting as an Employment Agency in relation to this vacancy.

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