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Head of Retail Operations

  • Location

    Singapore

  • Sector:

    Luxury

  • Job type:

    Permanent

  • Salary:

    Negotiable

  • Contact:

    Alicia Lee

  • Contact email:

    alicialee@cartermurray.com

  • Salary high:

    0

  • Salary low:

    0

  • Job ref:

    929203_1591349417

  • Published:

    4 months ago

  • Expiry date:

    2020-07-05

  • Start date:

    ASAP

  • Consultant:

    #

We are looking for a seasoned Head of Sales to manage P&L and operational expense for all brands under a regional Luxury Brand Retailer and Distributor. You will help develop the brands' market presence in the region through executing strategic plans and manage operational functions across timepiece brands. A high-performer, you will ensure successful execution of strategies in stores to maximise delivery against business objectives.

Responsibilities:

  • Handle overall business reporting, budgets, P&L, and business plans
  • Manage the operational commercialisation process including forecasting, pricing, packaging, and budget approvals and ensure this is aligned across all assigned territories
  • Develop strategic plans for brick and mortar stores to increase average spend and set KPIs in accordance to industry trends and brand requirements
  • Analyse customer buying and growth trends across brands, and past launch data to develop accurate forecasts and improve on YoY KPIs
  • Work together with the Marketing team to create promotional content and maximise turnover
  • Hire, coach, and mentor talent, providing leadership to stores and identifying gaps in learning and development to improve employee skillset

Requirements:

  • At least 5 years of working experience in Retail, of which at least 2 are in Retail Operations and Management
  • Keen understanding and knowledge of financial drivers
  • Excellent planning and analytical skills
  • Experience in employee training, mentoring, and operations

Shoot your CV over to alicialee@cartermurray.com today if you think your profile would make a good fit for this role!

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